I inspected hotels in Vilnius today together with my guest from Norway. When we arrived at Grata hotel (grata in Latin means welcome) we were unpleasantly met by the reception guy who was not very satisfied when we asked to show us a room. Finally he agreed with his colleague (name Fortunatas) that he shows us around. When we were walking to the room the employee told us: "Don't expect anything special", latter he added "don't expect too much".. meaning it is better not stay in this place.
We felt like personas non grata rather than welcome.